Managed Cloud Risk & Resilience
Cloud environments change faster than most organisations can govern them. Securicom continuously identifies where business-critical cloud services, data and access are exposed, determines what requires attention first, and coordinates accountable action to reduce risk. This is a managed decision capability — not another security dashboard.
20+ Years in Cybersecurity
24×7 Security Operations
800+ Client Organisations
ISO 27001:2022 Certified
The operational gap
Most organisations already have multiple security products producing alerts. The real constraint is the operational capacity to interpret those alerts, investigate suspicious activity and coordinate a fast, consistent response.
Coverage Gaps
Threats do not wait for business hours. Nights, weekends and public holidays can create extended windows in which malicious activity goes undetected.
Alert Overload
Security teams are forced to process large volumes of disconnected alerts, making it harder to distinguish real threats from background noise.
Skills & Capacity Constraints
Recruiting and retaining analysts, detection engineers, threat hunters and incident responders is expensive and increasingly difficult.
Tools Without Operationalisation
SIEM, EDR, XDR, cloud and identity tools provide telemetry, but they require skilled people, tuned processes and clear response authority.
How it works
Securicom SOC-as-a-Service provides the people, processes and operational discipline required to extend an existing security capability. We integrate with the agreed security environment, establish shared escalation paths and work according to jointly approved runbooks. Depending on the selected operating model, Securicom can provide complete outsourced coverage, after-hours support, overflow capacity or a co-managed SOC operating alongside the customer’s internal team.
01
Integrate
Connect agreed security telemetry, platforms, workflows and communication channels.
02
Monitor
Maintain continuous visibility across the agreed environment and security controls.
03
Triage
Review and prioritise alerts using context, threat intelligence and documented procedures.
04
Investigate
Correlate relevant signals, establish scope, validate the threat and determine likely impact.
05
Escalate or Respond
Notify the correct stakeholders and initiate approved response actions according to the agreed authority matrix and playbooks.
06
Improve
Use incident findings and operational data to strengthen detections, procedures and security posture.
What is included
24×7 Monitoring & Alert Triage
Continuous monitoring of agreed security platforms and telemetry. Alerts are reviewed, contextualised and prioritised before escalation.
Threat Investigation
Analysts investigate suspicious activity across endpoint, identity, network, cloud, email and security-event data to establish whether a genuine threat exists.
Incident Escalation
Validated incidents are communicated through agreed channels according to severity, defined escalation paths and service-level commitments.
Coordinated Response
Securicom works with the customer’s team to contain and remediate threats. Where explicitly authorised, predefined containment actions may be executed according to approved playbooks.
Threat Hunting
Proactive searches performed across available telemetry to identify attacker behaviour, suspicious patterns and threats that may not have triggered conventional alerts.
Detection & Use-Case Improvement
Detection logic and use cases can be reviewed, tuned and expanded based on available tools, observed activity and customer priorities.
SIEM & Security Platform Operations
Support may include data-source onboarding, health monitoring, rule tuning and operational management of agreed SIEM, EDR or XDR platforms.
Incident Documentation
Structured incident information covering the activity observed, affected assets, investigative findings, actions taken and recommended next steps.
Operational Reporting
Reporting on incident volumes, severity, trends, response performance, recurring attack patterns and improvement opportunities.
Security Advisory
Regular operational engagement to review performance, risks, service improvements and changes to the customer’s environment.
Final capabilities depend on the agreed service scope, integrated technologies, response authority and service tier.
Who it’s for
For MSPs
Add 24×7 Security Operations Without Building a SOC
Expand your security portfolio and protect more customers without recruiting an entire security operations team. Securicom provides the analysts, operational processes and continuous coverage behind your managed security offering.
Introduce or expand recurring managed security services
Provide 24×7 coverage without an internal shift structure
Scale onboarding without matching every customer with headcount
Preserve ownership of the customer relationship
For MSSPs
Increase SOC Capacity Without Increasing Fixed Cost at the Same Rate
Add skilled operational capacity to an established MSSP. Securicom can support after-hours monitoring, overflow queues, specific technology domains or agreed portions of the incident lifecycle.
Extend analyst coverage and geographic capacity
Reduce pressure on internal shifts and senior analysts
Create operational redundancy and additional incident capacity
Maintain strategic and commercial control of the service
For Enterprise
Strengthen Your Internal SOC With an Always-On Operational Partner
Maintain control of your security strategy and technology while Securicom provides the additional coverage and expertise needed to operate continuously.
Close after-hours, weekend and public-holiday coverage gaps
Reduce alert fatigue and pressure on internal analysts
Gain additional capacity during serious incidents
Operationalise existing investments in SIEM, EDR, XDR and cloud security
Operating models
Fully Managed SOC
Securicom operates the agreed day-to-day security monitoring and incident workflow as the customer’s outsourced SOC capability.
Co-Managed SOC
Securicom and the customer’s internal security team share responsibilities according to a clearly defined operating model.
After-Hours Coverage
Securicom monitors and manages agreed workflows outside the customer’s normal operating hours, with structured shift handovers.
Overflow & Specialist Support
Securicom adds capacity during alert spikes, security incidents, staff shortages, major projects or periods of rapid growth.
Responsibilities, response authority, communications, service levels and ownership are documented during onboarding so that both teams operate as one coordinated capability.
Technology
The service complements existing investments wherever practical. Securicom assesses the current security architecture, available telemetry, integration requirements and operational gaps before finalising the service design.
Specific integrations and technical prerequisites are confirmed during the capability assessment.
SIEM & Log Management
EDR & XDR Platforms
Network Security & Firewalls
Identity & Access Systems
Microsoft 365 & Cloud Platforms
Email Security Platforms
Vulnerability & Exposure Management
Ticketing & Notification Platforms
Threat Intelligence Sources
Getting started
STEP 01
Discovery & Gap Assessment
Review the current SOC model, team structure, tools, telemetry, coverage, risks and operational pain points.
STEP 02
Service Design
Define required coverage, technology scope, roles, responsibilities, escalation paths and response authority.
STEP 03
Integration & Use-Case Validation
Connect agreed data sources and workflows, validate detection coverage and confirm operational visibility.
STEP 04
Runbooks & Escalation
Document severity definitions, contact paths, response playbooks, customer responsibilities and approval requirements.
STEP 05
Operational Readiness
Test alert flows, communication channels, access, handovers and incident procedures before go-live.
STEP 06
Go-Live & Continuous Improvement
Transition into production with ongoing service reviews, tuning and operational improvement.
Business outcomes
Continuous coverage without building an entire shift-based SOC
Faster validation and escalation of genuine security incidents
Less time lost to false positives and low-value alert handling
Better utilisation of existing security technology investments
Scalable analyst capacity aligned to business and customer growth
Clearer operational reporting for security, risk and executive stakeholders
The difference
Capability
Basic Alert Monitoring
Securicom SOC-as-a-Service
24×7 coverage
Sometimes
Yes, according to contracted scope
Human-led triage
Limited
Included
Contextual investigation
Often excluded
Included for in-scope incidents
Joint runbooks
Generic
Customer-aligned
Incident escalation
Alert notification
Structured, severity-based escalation
Response coordination
Customer responsibility
Jointly defined and supported
Operational improvement
Limited
Ongoing review and tuning
Existing-team augmentation
No
Core service model
Existing-tool integration
Restricted
Assessed against the customer environment
Exact inclusions are defined in the customer’s service scope and responsibility matrix.
Where it adds value
An MSP wants to launch a managed cybersecurity service for its clients.
An MSSP has more customers than its present analyst team can support.
An enterprise SOC operates during business hours but needs overnight coverage.
A security team owns good tools but cannot process the alert volume.
An organisation needs added capacity during an incident or transformation programme.
A CISO wants to improve SOC maturity without replacing the internal team.
Governance & accountability
Effective SOC augmentation depends on more than technology. During onboarding, Securicom and the customer agree on all critical operational parameters so both teams operate with clarity from day one.
In-scope systems and platforms
Severity definitions and prioritisation
Notification and escalation paths
Response and containment authority
Communication methods and stakeholders
Incident documentation requirements
Service-review cadence
Service-level targets and exclusions
Data access and retention requirements
Shift handover and incident ownership
Securicom combines established cybersecurity experience with continuous security operations, structured service delivery and an improvement-focused operating model. Our role is not to displace capable internal teams. It is to give them the coverage, capacity and operational leverage to perform at a higher level.
20+
Years of cybersecurity experience
800+
Client organisations
24×7
Security operations
ISO 27001
2022 certified
Top 250
MSSP Alert recognition
Multi-Region
Service capability
Frequently asked questions
Is SOC-as-a-Service the same as managed SIEM?
Will Securicom replace our internal SOC team?
Can Securicom work with our existing security tools?
Does Securicom respond directly to threats?
Can the service be offered to an MSP's customers?
How does onboarding work?
What information will we receive during an incident?
How is service performance measured?
Can we use the service only after hours?
How quickly can we go live?
Whether you need to create a security capability, expand an MSSP operation or strengthen an existing enterprise SOC, Securicom can provide the people, processes and continuous coverage needed to operate with confidence.
Why speak with Securicom
No commitment required for an initial conversation
Speak directly with a security operations specialist
Receive a tailored capability assessment for your environment
