Managed Security
Securicom protects the layers attackers actually target — users and email, the network edge, and the threats already inside. Four managed-security pillars, watched around the clock by our SOC and delivered as one accountable service.
Layered defence. Always-on detection. Board-ready assurance.
Layered protection, monitored around the clock by our SOC.
24/7 SOC monitoring
Endpoint & email defence
Network security
Threat detection & response
Vulnerability & pen testing
Board-ready assurance
The Four Pillars
Four Pillars of Managed Security
A layered defence — not a menu. Each pillar closes a gap the others can’t.
01
Endpoint & Email Security
Protect every user, device, and inbox — the layer attackers hit first.
Email threat protection (ATP) · Endpoint anti-malware & EDR · Web & DNS filtering · Device management · Monthly cyber-health reporting
02
Network Security
Secure the perimeter, the edge, and everything moving between them.
Next-gen firewall · Secure remote access & VPN · Secure web gateway · Managed wireless · SD-WAN · DDoS protection · Managed gateway
03
Managed Detection & Response
24/7 eyes on threats, with analysts who act — not just alert.
Always-on SOC · AI-assisted SIEM · Log aggregation · Real-time threat detection · Playbook-driven response · Human analysts
04
Security Advisory
Expert guidance that turns risk into board-ready decisions.
Threat modelling · Ransomware readiness · Vulnerability & maturity assessments · Penetration testing · Policy development · Compliance & third-party risk · Incident readiness
The engagement model
01
Assess
Evaluate the environment — map users, devices, email exposure, network coverage and existing controls.
02
Deploy
Deploy agents, sensors and log connectors; activate SIEM ingestion and confirm protection coverage.
03
Harden
Remediate critical findings, enforce secure configurations and reduce the attack surface.
04
Monitor
24/7 SOC detection across endpoint, email, network and cloud — AI-assisted and analyst-reviewed.
05
Respond
Contain and resolve confirmed threats using playbook-driven response — analysts act, not just alert.
06
Improve
Tune detection rules, close coverage gaps and strengthen controls based on SOC findings and threat trends.
07
Report
Deliver threat activity, incident summaries, risk posture and compliance status to leadership — board-ready.
Security intelligence
01
Which threat actors and attack types are most active in our sector right now?
02
Which of our systems and assets represent the highest-value targets for attackers?
03
How quickly are we detecting and containing confirmed threats?
04
Which unresolved vulnerabilities leave us most exposed, and what is the remediation timeline?
05
Are our detection rules and response playbooks current and effective?
06
Where are the coverage gaps across endpoint, email, network and identity?
07
How does our risk posture trend month-on-month?
08
What decisions does leadership need to make to reduce material security risk this quarter?
Securicom turns SOC data and security operations activity into prioritised decisions and accountable executive actions.
Security reporting by audience
Executive View
Threat activity and incident summary
Risk posture and trend
Compliance status and control gaps
Are we materially exposed, and what decisions does the board need to make?
Management View
Detection and response performance (MTTD / MTTR)
Vulnerability status and remediation progress
Security programme improvement and open actions
Are security gaps owned, remediated and trending in the right direction?
Operational View
Open alerts, incidents and triage queue
Endpoint and sensor health
Patch status and detection rule updates
What needs attention now, and who owns the next response action?
Measuring security outcomes
01
Mean time to detect (MTTD)
02
Mean time to respond (MTTR)
03
Incidents contained before impact
04
Alert-to-incident escalation rate
05
Ageing of unresolved vulnerabilities
06
Endpoint and email coverage rate
07
Detection rule effectiveness and false positive rate
08
Mean time to remediate critical vulnerabilities
09
SLA performance by severity (P1 / P2 / P3)
10
Threat intelligence actioned per reporting period
11
Security improvement actions completed
12
Risk posture trend (month-on-month)
Security onboarding
STAGE 01
Discover
Identify users, devices, email systems, network assets, internet exposure and existing security tooling.
STAGE 02
Assess
Review current security posture, existing controls, critical gaps and known vulnerabilities.
STAGE 03
Define
Agree detection scope, response priorities, escalation routes and coverage boundaries.
STAGE 04
Baseline
Establish initial posture view: asset inventory, vulnerability state, open risks and detection coverage.
STAGE 05
Deploy
Deploy agents, sensors and log sources; connect SIEM, activate email protection and confirm full coverage.
STAGE 06
Tune
Baseline detection rules, reduce alert noise and validate response playbooks before steady-state operations.
STAGE 07
Operate
Enter steady-state: 24/7 SOC monitoring, continuous detection improvement and regular security reporting.
Security governance & accountability
The Customer Owns
Risk appetite and risk acceptance
Business asset and data ownership
Budget and investment decisions
Identity and access policy decisions
Compliance obligations and audit scope
Continuity and recovery requirements
Internal security policy
Strategy
Securicom Owns
within agreed scope
SOC monitoring and threat detection
Incident investigation and response
Vulnerability management
Email and endpoint protection
Network security operations
Documentation and playbooks
Escalation and containment
Detection rule tuning
Security reporting
Improvement recommendations
Third-Party Providers Own
Their platforms and services
Connectivity and uptime
Product support and patching
Warranty
Software defects
Vendor security commitments
Securicom Coordinates
Cross-provider security incidents
Threat escalations
Forensic evidence and logs
Dependencies and blast radius
Customer and executive communication
Resolution and containment tracking
TRUST
25+
Years in cybersecurity and managed services
800+
Client organisations served
ISO 27001:2022
Certified
24×7
Security operations capability
South African operational presence
Distributed environment experience
MSP and MSSP partner delivery
Integration across IT and cyber-resilience services
FAQ
What are managed security services?
How is this different from just buying a security product?
Does Securicom replace our internal IT or security team?
Is the service available 24×7?
What does managed security cover?
Does managed security include Microsoft 365 and cloud environments?
How do you handle security incidents when they occur?
How quickly can Securicom respond to a confirmed threat?
Can Securicom work with our existing security tooling?
How do you measure success?
Can you work with our existing providers?
Assessment
Is Your Security Function Watching for Threats — or Actually Stopping Them?
Let Securicom assess your security posture — the coverage you have, the gaps that matter and the threats most likely to reach you.
