MANAGED EXTENDED DETECTION & RESPONSE
Endpoint detection alone leaves most of your estate unwatched. Securicom MXDR unifies detection and response across endpoint, identity, cloud, email and network - one team, one telemetry picture, one contracted outcome. Threats are seen, investigated and contained around the clock, with a 15-minute response SLA.
25+ Years in Cybersecurity
24×7 Security Operations
800+ Client Organisations
ISO 27001 Certified
THE DETECTION GAP
Most organisations already have security tools generating alerts. The real constraint is unifying signals across the whole estate, separating genuine threats from noise, and having someone contracted to act - fast, consistently, at any hour.
Endpoint-Only Blind Spots
EDR watches the laptop and the server. It does not see the compromised identity, the malicious cloud rule or the phishing payload already inside the mailbox.
Detection Without Response
Alerts fire, but no one is contracted to act on them. Detection that is not tied to a response mandate simply produces a faster record of the breach.
Attacker Dwell Time
Modern intrusions move laterally in hours. When telemetry lives in disconnected tools, attackers operate in the gaps between them - undetected for days or weeks.
Signals Without Correlation
SIEM, EDR, identity and cloud tools each produce telemetry, but in isolation. Without correlation and skilled interpretation, the full attack narrative is never assembled.
How it works
Securicom MXDR unifies your security telemetry, applies threat-intelligence-led detection engineering, and pairs it with analysts who are authorised to respond. We operate to jointly approved playbooks and a documented response-authority matrix, so containment happens at machine speed - not after a committee meeting.
01
Instrument
Connect endpoint, identity, cloud, email and network telemetry into a single correlated picture.
02
Detect
Apply intelligence-led detection engineering, tuned to your environment and the threats that actually target it.
03
Correlate
Assemble signals across domains into a single attack narrative, not disconnected alerts.
04
Investigate
Establish scope, validate the threat, determine impact and confirm what an attacker touched.
05
Respond & Contain
Execute approved containment actions within the agreed authority matrix - isolate, disable, block - inside the response SLA.
06
Improve
Feed every incident back into detection logic, playbooks and the wider resilience posture.
What is included
Extended Telemetry Coverage
Detection across endpoint, identity, cloud, email, network and security-event data - one correlated view of the whole estate, not a single control.
24x7 Threat Detection
Continuous monitoring and detection, reviewed and prioritised by analysts before anything reaches you.
Intelligence-Led Detection Engineering
Detection logic built and tuned around current attacker behaviour and the threats specific to your sector and environment.
Proactive Threat Hunting
Analyst-led hunts across telemetry to surface attacker activity that never tripped a conventional alert.
Active Response & Containment
Where authorised, predefined containment actions - host isolation, account disablement, rule blocking - executed to approved playbooks within the response SLA.
Managed Detection Stack
Bring your existing SIEM, EDR or XDR, or run on ours. Either way, Securicom operates, tunes and maintains the detection platform.
Incident Investigation & Forensics
Structured investigation of validated incidents - scope, impact, affected assets, attacker actions and evidence for what happened.
Decision-Grade Reporting
Incident volumes, severity, response performance and attack trends, reported for security, risk and executive stakeholders - not raw alert dumps.
Continuous Detection Tuning
Detections reviewed and expanded from observed activity, threat intelligence and your priorities - false positives driven down over time.
Validation Feedback Loop
Detection coverage is tested against real attack techniques and gaps are closed, linking MXDR to Securicom control-validation.
Final capabilities depend on the agreed service scope, integrated technologies, response authority and service tier.
Who it’s for
NO SOC
You Don’t Have a SOC — and Can’t Build One
Lean IT teams carrying security as a side-of-desk responsibility. MXDR provides the detection, the analysts and the contracted response you could never staff internally — without a build project or a shift roster.
Full detection and response without hiring a team
24x7 coverage with no internal shift roster
A contracted outcome, not another tool to run
Enterprise-grade capability at predictable cost
BEYOND ENDPOINT
EDR Isn’t Enough Anymore
You invested in endpoint detection, but identity, cloud and email attacks walk straight past it. MXDR extends detection across the whole estate and correlates it into one attack picture.
Detection across identity, cloud, email and network
Cross-domain correlation into one attack narrative
Coverage of the channels EDR never sees
Existing tools operationalised, not replaced
PROOF, NOT PROMISES
The Board Wants Proof, Not Promises
Regulators and boards no longer accept we-have-tools. MXDR gives you contracted response, measurable performance and evidence that detection actually works — reportable at leadership level.
Contracted response with a defined SLA
Detection validated against real attack techniques
Decision-grade reporting for the board
Evidence for regulators and cyber-insurers
RESPONSE MODEL
Notify & Guide
Securicom detects, investigates and hands you a validated incident with a recommended response, for your team to execute.
Co-Respond
Securicom and your team share containment according to a documented authority matrix and agreed thresholds.
Full Response
Securicom executes approved containment actions directly, within the 15-minute response SLA, and reports the action taken.
Rapid Response SLA
Validated high-severity incidents are acted on within a 15-minute response SLA, with severity-based targets defined in your service scope.
Every MXDR engagement defines exactly how far Securicom is authorised to act, so response happens without hesitation when it matters. Choose the response posture that fits your risk appetite and internal capability.
Technology
MXDR complements existing investments wherever practical. Securicom assesses your current architecture, available telemetry and coverage gaps before finalising the detection design. Specific integrations are confirmed during the threat-readiness assessment.
Specific integrations and technical prerequisites are confirmed during the capability assessment.
Endpoint (EDR/XDR)
Identity & Access
Microsoft 365 & Cloud Platforms
Email Security
Network Security & Firewalls
SIEM & Log Management
Vulnerability & Exposure Management
Threat Intelligence Sources
Ticketing & Notification Platforms
Getting started
STEP 01
Threat-Readiness Assessment
Review current detection coverage, telemetry, tools, gaps and the threats targeting your sector.
STEP 02
Detection Design
Define coverage, telemetry scope, detection use cases, response authority and escalation paths.
STEP 03
Instrumentation & Validation
Connect data sources, deploy detection logic and validate coverage against real attack techniques.
STEP 04
Playbooks & Authority Matrix
Document severity definitions, containment authority, contact paths and approval requirements.
STEP 05
Operational Readiness
Test detection, alert flows, containment actions and communication channels before go-live.
STEP 06
Go-Live & Continuous Improvement
Transition into 24x7 production with ongoing tuning and service review.
Business outcomes
Attacks detected and contained across the whole estate, not just the endpoint
Attacker dwell time cut from weeks to minutes with contracted response
Continuous 24x7 coverage without building or staffing a SOC
Fewer false positives and less low-value alert handling for your team
Measurable detection and response performance, reportable to the board
Existing security investments correlated and operationalised, not stranded
The difference
Capability
ENDPOINT MDR / EDR
SECURICOM MXDR
Detection scope
Endpoint only
Endpoint, identity, cloud, email, network
Cross-domain correlation
Limited
Core to the service
Threat hunting
Sometimes
Included
Contracted response
Alert notification
Active containment within SLA
Response authority
Customer responsibility
Defined authority matrix, executed
Detection engineering
Vendor-generic
Tuned to your environment
Validation of coverage
Rarely
Tested against real techniques
Reporting
Alert counts
Decision-grade, board-ready
Existing-tool integration
Restricted
Bring your stack or use ours
Exact inclusions are defined in the customer’s service scope and responsibility matrix.
Where it adds value
An organisation has EDR but no visibility into identity or cloud attacks.
A lean IT team cannot staff 24x7 monitoring or respond out of hours.
A business needs contracted response, not just alerts, to satisfy cyber-insurance or a regulator.
A company was breached through a channel its endpoint tool never watched.
A security team owns good tools but cannot correlate them into one picture.
A board demands evidence that detection and response actually work.
Governance & accountability
Fast response depends on clear authority. During onboarding, Securicom and the customer agree every parameter that governs how and how far we act.
In-scope systems and telemetry
Severity definitions and prioritisation
Containment authority and thresholds
Notification and escalation paths
Communication methods and stakeholders
Incident documentation requirements
Service-level targets and exclusions
Data access and retention
Detection-tuning cadence
Incident ownership and handover
Securicom combines established cybersecurity experience with continuous detection and response, structured service delivery and an improvement-focused operating model. Our role is not to displace capable internal teams. It is to give them the coverage, correlation and contracted response to stop threats across the whole estate.
25+
Years of cybersecurity experience
800+
Client organisations
24×7
Security operations
ISO 27001
2022 certified
Top 250
MSSP Alert recognition
Multi-Region
Service capability
Frequently asked questions
What is the difference between MXDR and SOC-as-a-Service?
How is MXDR different from endpoint MDR or EDR?
Does Securicom actually respond to threats, or just alert us?
What does the 15-minute response SLA cover?
Can we use our existing SIEM or EDR, or do we have to adopt yours?
Which parts of our estate does MXDR cover?
How much response authority do we hand over?
How quickly can MXDR go live?
How do you prove the detection actually works?
Will MXDR replace our internal security team?
Whether you have no SOC, endpoint detection that no longer covers you, or a board that wants proof, Securicom MXDR provides the detection, the analysts and the contracted response to see threats - and stop them.
Why speak with Securicom
No commitment required for an initial conversation
Speak directly with a detection-and-response specialist
Receive a tailored threat-readiness assessment for your environment
