White-Label SOC Augmentation
Your SOC runs the day. We cover the rest — nights, weekends, alert surges, specialist investigations and the shifts you can’t staff — as invisible, white-label capacity behind your brand. Your clients see one seamless 24×7 operation. You see coverage you never had to hire for.
25+ Years in Cybersecurity
24×7 Security Operations
800+ Client Organisations
ISO 27001 Certified
The Coverage Gap
Most partner SOCs are built for business hours and best-case volume. But threats arrive at night, alerts spike without warning, specialist cases stall, and one resignation opens a hole in the roster. The gap shows up exactly when a client is watching.
After-Hours Blind Spots
Attackers favour nights, weekends and holidays precisely because that is when most SOCs go quiet. Coverage that stops at 6pm is coverage attackers plan around.
Surge You Can’t Absorb
A single major incident or alert spike can swamp a lean team, and everything else waits. Fixed headcount can’t flex to variable threat volume.
Specialist Cases That Stall
Threat hunting, malware analysis and forensics need skills you can’t justify hiring full-time — so those investigations sit unfinished.
One Resignation From a Hole
Turnover, leave and unfilled roles turn a working roster into an exposed one. Coverage that depends on a full bench breaks the moment it isn’t full.
How it works
Securicom augments your existing SOC as white-label capacity — integrated with your tooling, working to your runbooks, escalating into your team. You keep the brand, the client and the control; we add the hours, the surge headroom and the specialists.
01
Map Your Coverage
Review your current shifts, tooling, runbooks and escalation paths to find exactly where the gaps are.
02
Integrate, Don’t Replace
We connect into your existing SIEM, EDR and ticketing so we work inside your environment, not a parallel one.
03
Adopt Your Runbooks
Our analysts operate to your playbooks and thresholds, so clients get a consistent response no matter who is on shift.
04
Cover the Gaps
After-hours, overflow, specialist and staffing-gap coverage switches on — seamless and under your brand.
05
Escalate Into Your Team
Anything that needs your people reaches them through your existing escalation, with full context handed over.
06
Report as One SOC
Consolidated reporting, so your clients see a single, continuous operation — yours.
What is included
24×7 After-Hours Coverage
Night, weekend and holiday monitoring and response that turns your business-hours SOC into a round-the-clock operation.
Overflow & Surge Capacity
Elastic analyst capacity that absorbs alert spikes and major-incident load, so your core team is never buried.
Specialist Investigations
On-demand threat hunting, malware analysis and DFIR expertise without carrying the salaries.
Staffing-Gap Cover
Seamless coverage through turnover, leave and unfilled roles, so the roster never has a hole.
White-Label Delivery
Every alert, report and interaction carries your brand. Securicom stays invisible.
Runbook-Aligned Response
Our analysts work to your playbooks, thresholds and SLAs for a consistent client experience.
Tooling Integration
We operate inside your existing SIEM, EDR and ticketing — no rip-and-replace, no parallel stack.
Escalation Into Your Team
Defined handoff of anything requiring your people, with full context and continuity.
Follow-the-Sun Model
Analyst coverage across time zones, so after-hours is always someone’s business hours.
Consolidated Reporting
One reporting picture across your team and ours, so clients see a single continuous SOC.
Final capabilities depend on the agreed service scope, integrated technologies, response authority and service tier.
Who it’s for
No Night Shift
You Can’t Staff 24×7
Your SOC covers the day but goes dark after hours. We add the nights, weekends and holidays so you can sell true 24×7 without a night roster.
True 24×7 without hiring a night shift
Follow-the-sun analyst coverage
Seamless handover between your team and ours
A 24×7 claim you can actually back
Variable Load
Volume Spikes Overwhelm You
Alert surges and big incidents swamp a lean team. We flex with the load so nothing waits and no client feels the strain.
Elastic capacity on demand
Major-incident surge support
Backlog cleared, not deferred
Predictable service under unpredictable load
Skills Gap
You Need Specialists on Tap
Hunting, malware and forensics work stalls without rare skills. We supply them white-label, only when you need them.
Threat hunting, malware analysis and DFIR
No full-time specialist salaries
Cases closed, not parked
Depth your clients assume you already have
Service Model
After-Hours Augmentation
We cover the shifts your team doesn’t, extending your SOC to 24×7 under your brand.
Overflow Augmentation
Elastic capacity that switches on when volume spikes and stands down when it settles.
Specialist Augmentation
On-demand access to hunting, malware and forensic expertise, called in per case.
Full Co-Managed SOC
A blended model where our analysts work alongside yours as one continuous team.
Every engagement defines exactly what we cover and how far we extend your SOC, so nothing critical is left uncovered. Take only the model that fits your gaps.
Technology
Securicom augments on the tooling you already run — we integrate rather than replace. Exact integrations are confirmed during the capacity review.
Specific integrations and technical prerequisites are confirmed during the capacity review.
SIEM Platforms
EDR / XDR
SOAR & Automation
Ticketing & ITSM
Cloud Telemetry
Identity Signals
Threat Intelligence
Your Existing Runbooks
Your Brand & Portals
Getting started
STEP 01
Capacity Review
Map your shifts, tooling and gaps, and agree exactly what we’ll cover.
STEP 02
Integration Design
Define the tooling connections, runbooks, thresholds and escalation paths.
STEP 03
Onboarding & Calibration
Connect into your stack and tune to your playbooks — often within weeks.
STEP 04
Shadow Run
We run alongside your team to prove consistency before taking live coverage.
STEP 05
Go-Live
Coverage switches on across the agreed gaps, seamless and white-label.
STEP 06
Continuous Review
Ongoing tuning, reporting and capacity adjustment as your book grows.
Business outcomes
Sell true 24×7 without building a night shift
Absorb surges and incidents without service degradation
Offer specialist depth without specialist salaries
Protect margins by turning fixed headcount into flexible capacity
Keep every client relationship and the brand entirely yours
Scale coverage with your book instead of ahead of it
The difference
Capability
Building It Yourself
Securicom Augmentation
Coverage
Business hours only
24×7, gaps closed
Scaling
Hire ahead of demand
Flex with demand
Surge capacity
Fixed, gets overwhelmed
Elastic on demand
Specialist skills
Full-time salaries
On tap, per case
After-hours
A night shift to staff
Covered for you
Tooling
Your existing stack
We work inside it
Client & brand
Yours
Stays yours, white-label
Time to 24×7
Months of recruiting
Weeks to live
Reporting
Separate systems
One consolidated view
Exact coverage, tooling scope and handover terms are defined in the agreed engagement scope.
Where it adds value
An MSSP that wants to advertise 24×7 but only staffs business hours.
A partner losing deals because they can’t promise after-hours response.
A SOC repeatedly swamped by alert spikes and major incidents.
A team that can’t justify a full-time threat hunter or forensics specialist.
A partner exposed by analyst turnover and unfilled shifts.
An MSSP growing its client book faster than it can hire analysts.
Governance & accountability
White-label coverage works only when the boundaries are clear. During onboarding, Securicom and the partner agree every parameter that governs what we cover and how it reaches your clients.
Shifts and hours covered
Response-time SLAs
Escalation and handover paths
Runbooks and thresholds
Tooling and access scope
Branding and client-facing rules
Data residency and segregation
Reporting cadence and format
Surge and capacity limits
Incident ownership boundaries
Securicom has run security operations for 25 years and augments partner SOCs as invisible, white-label capacity — never competing for your clients, never on the badge. Your brand stays in front; our analysts, tooling depth and 24×7 coverage stay behind it.
25+
Years of cybersecurity experience
800+
Client organisations
24×7
Security operations
ISO 27001
2022 certified
Top 250
MSSP Alert recognition
Multi-Region
Service capability
Frequently asked questions
Isn't this the same as SOC-as-a-Service?
Will our clients know Securicom is involved?
Do we have to change our tooling?
Do your analysts follow our process?
How does escalation work?
Can we use it just for after-hours?
How fast can we go live?
What if volume spikes unexpectedly?
Who owns the client relationship?
Can it scale as we grow?
Whether you need after-hours coverage, surge capacity, specialist skills or cover for staffing gaps, Securicom extends your SOC as invisible white-label capacity — so you can promise round-the-clock security and actually deliver it.
Why speak with Securicom
No commitment required for an initial conversation
Speak directly with a SOC-operations specialist
Receive a tailored coverage-gap review of your current SOC
